Born and raised in the radiator industry Will worked at his father’s industrial radiator shop. Will learned all aspects and became a natural at sales and service. Today as co-owner of Radiator Supply House with his brother Ryan they work great as a team, discussing their ideas and visions together to bring a better product and service to the industry and meet the needs of their customers. You can find Will anywhere in the office working on marketing strategies, trade shows, outside sales, or going right to the jobsite to help with ideas and cooling concerns. Will enjoys discussing better ways to improve cooling for unique situations. Will loves a challenge and has the knowledge to solve those specialty cooling concerns.
Also born and raised at his father’s industrial radiator shop, Ryan worked at the shop during high school and then full time after he graduated. He worked all aspects of an industrial radiator shop and became very talented at building heavy equipment radiators. Today as co-owner of Radiator Supply House with his brother Will, Ryan makes sure the business flows smoothly on a daily basis. Ryan is often referred to as “The Wizard of Radiators”, with a catalog between his ears he can generally quote you a part number for a 90’s SAAB, Hitachi 120 excavator or a late model Kenworth. Growing up in a heavy equipment radiator shop there were many times the radiator in his hands was someone else’s livelihood and he understood he had to make it happen for the customer. Today, with fast turnaround times and a well trained eye for quality, customers can rest assured they will get the best service and quality for their money.
Vance has been with the Radiator Supply House family since December of 2009, making him the longest standing salesman at RSH, and our current Sales Manager. He was originally hired to work in the freight department, handling inbound and outbound shipments, and making sure units were being assembled on time for him to ship out. About a year later, after proving his dedication to RSH and hard work ethic, Will approached him about joining the sales team. It also didn’t hurt that Vance had a bachelor’s degree in IT advanced networking, which now allows him to diagnose and fix most in-house problems with the computer system. Vance also pioneered the RSH eBay store in 2010, allowing us to sell some of our most rare and unique units to a broader range of customers. It has been the friendly atmosphere and the potential for professional growth, coupled with Vance’s competitive spirit, that has allowed him to grow into the leader and outstanding salesman that he is today. When he isn’t selling at RSH, Vance spends his time training for body building competitions and building performance PC’s from the ground up. With an abundance of personal and professional strength, he is sure to be able to solve all your cooling needs!
Megan started working for Radiator Supply House in September of 2017 as a Customer Service Representative. Responsible for working with customers and providing them with information regarding their orders including status updates and tracking numbers, Megan showed promise in becoming a sales representative. In May 2018, she became a part of the sales team and has helped take care of customers' needs ever since. She enjoys working with customers to find the best solution for any need they may have. Megan's previous experience in customer service, purchasing, and accounting has helped her understand the multiple sides of the company, and she consistently brings that knowledge to the table. Have questions or need to place an order? Go ahead and give Megan a call.
If you have been doing business with Radiator Supply House for the last 10 years then you already know Andrew Knight. His Radiator Knowledge might be a little rusty, but he makes up for that with his personality. Making sure that you have the correct Cooling Package the first time and on time is the Value he gives to our customers. When we need a sample for a CAT, Komatsu, Case, or John Deere he will go to every corner of the earth to find what it takes to get the job done!
Angelique started working for Radiator Supply House in May of 2005. Starting out when the company was still evolving into the nationwide business it is today. Angelique was tasked with recording all of the days’ shipments and accounting. She made shipping labels and documented manifests to ensure quality and promptness with all of Radiator Supply House’s products. This allowed the shipping department to maintain focus on actual product safety and meeting deadlines. With Radiator Supply House consistently growing, the shipping department expanded to include all duties related to shipping and this allowed Angelique to apply her knowledge to accounting, and dedicate her work schedule to the accounting and secretarial jobs of Radiator Supply House. She has helped Radiator Supply House evolve, and she has grown as well, because of this she is comfortable and confident with her abilities to answer any billing questions. She oversees all of Radiator Supply House’s accounts, and is always willing and ready to help meet customer demands.
Bryant Darby started his career at RSH in the summer of 2011, in the bolt together shop. There he learned the ins and outs of assembling all sorts of radiators. He soldered, put together, fixed, tested, and built the shipping crates for every bolt on radiator the shop produced. After four years of hard work Bryant was asked to give his hand at fabricating the radiator parts themselves in the steel shop. There he quickly showed promise and was then moved into the aluminum shop. His strong math skills and attention to detail, paired with a desire to create the best possible product made him a very strong asset to the team. After training a large portion of incoming employees, and when the opportunity presented itself, Bryant let Will and Ryan know that he had 7 years of product and procedural knowledge that would be of greater value in a more managerial position. Will and Ryan agreed. Now Bryant spends his day making sure the shop runs as smoothly and efficiently as possible while helping the fabricators with any and all questions. He is also the link between the office and shop if they need to know a timeframe for shipping and what his guys need to do their job. Rest assured, Bryant will make sure the job gets done right.
Karee has been one of our Lead Customer Service Representatives since 2017. She comes from the corporate world of banking as well as owning her own business. She adheres to our “old school mom and pop” mentality. We love that she works side by side with the sales team. She does a great job greeting customers at our Global Headquarters, arranging shipping, tracking parts and speaking with customers on the phone. We appreciate her being part of our business and that she always goes above and beyond the needs of our customers.
Adam has been with us since May of 2018 but came to us with a lot of knowledge and experience in his field. Before working with us, he worked grocery retail for 10 years, 5 of those years he was in a management position and 3 of those 5 years he managed his own store. In those 10 years he was able to gain a vast knowledge in Inventory management, developing buyer/vender relationship, along with cost and numbers analysis. When not at work he is a husband, a father of two, a coach for his daughter’s sports teams and a student at the University of Oregon State majoring in Business Administration with an emphasis in accounting.
Bill came to Radiator Supply House in 2011 after working in the field of electronics since 1994. In 2009 he went back to college and earned another degree in Computer Automated Design. His role at Radiator Supply House is to document, through a CAD program, all the different cooling devices the company currently manufactures. Devices such as metal radiators, aluminum radiators, steel tanks, oil coolers and charge air coolers, to name a few. His talent is a real asset to the team here at RSH!
Every Job that Wes has had since 1985 has prepared him for the position he is in today. From mowing yards at the young age of 9 with his brother to working a decade at Les Schwab Tire Center here in Sweet Home where he realized that sales start with Amazing customer service. Spending 12 years selling photo classified advertising for My Little Salesman helped him polish his people skills and gave him a real good idea where the future of advertising was going. After helping his good friend Will Garrett with his Print Ads for over a decade he finally accepted the offer to come run the Marketing Department at Radiator Supply House. Little did Wes know that this would land him in his "Dream Job".