Copy of MEET THE CREW
Born and raised in the radiator industry Will worked at his father’s industrial radiator shop. Will learned all aspects and became a natural at sales and service. Today as co-owner of Radiator Supply House with his brother Ryan they work great as a team, discussing their ideas and visions together to bring a better product and service to the industry and meet the needs of their customers. You can find Will anywhere in the office working on marketing strategies, trade shows, outside sales, or going right to the jobsite to help with ideas and cooling concerns. Will enjoys discussing better ways to improve cooling for unique situations. Will loves a challenge and has the knowledge to solve those specialty cooling concerns.
Also born and raised at his father’s industrial radiator shop, Ryan worked at the shop during high school and then full time after he graduated. He worked all aspects of an industrial radiator shop and became very talented at building heavy equipment radiators. Today as co-owner of Radiator Supply House with his brother Will, Ryan makes sure the business flows smoothly on a daily basis. Ryan is often referred to as “The Wizard of Radiators”, with a catalog between his ears he can generally quote you a part number for a 90’s SAAB, Hitachi 120 excavator or a late model Kenworth. Growing up in a heavy equipment radiator shop there were many times the radiator in his hands was someone else’s livelihood and he understood he had to make it happen for the customer. Today, with fast turnaround times and a well trained eye for quality, customers can rest assured they will get the best service and quality for their money.
Vance has been with the Radiator Supply House family since December of 2009, making him the longest standing salesman at RSH, and our current Sales Manager. He was originally hired to work in the freight department, handling inbound and outbound shipments, and making sure units were being assembled on time for him to ship out. About a year later, after proving his dedication to RSH and hard work ethic, Will approached him about joining the sales team. It also didn’t hurt that Vance had a bachelor’s degree in IT advanced networking, which now allows him to diagnose and fix most in-house problems with the computer system. Vance also pioneered the RSH eBay store in 2010, allowing us to sell some of our most rare and unique units to a broader range of customers. It has been the friendly atmosphere and the potential for professional growth, coupled with Vance’s competitive spirit, that has allowed him to grow into the leader and outstanding salesman that he is today. When he isn’t selling at RSH, Vance spends his time training for body building competitions and building performance PC’s from the ground up. With an abundance of personal and professional strength, he is sure to be able to solve all your cooling needs!
If you have been doing business with Radiator Supply House for the last 10 years then you already know Andrew Knight. His Radiator Knowledge might be a little rusty, but he makes up for that with his personality. Making sure that you have the correct Cooling Package the first time and on time is the Value he gives to our customers. When we need a sample for a CAT, Komatsu, Case, or John Deere he will go to every corner of the earth to find what it takes to get the job done!
Meet Marcus. A Sweet Home native with a long career in automotive joined our team in September of 2020. A natural people-person, he always wants to make people laugh and have a good time. He can slam a revolving door. If opportunity knocks and he’s not home , opportunity waits. If he mispronounces your name, you'd feel compelled to change it. Sasquatch has taken a photograph of him. He can speak French. In Russian. His enemies list him as their emergency contact. He has inside jokes with complete strangers. He once had an awkward moment just to see how it felt. His two cents is worth $37 in change. The last time he flirted with danger, danger got clingy. Needless to say, he's a pretty interesting guy.
Cody joined the Radiator Supply House Family in December of 2020. He came here from working at the Boys and Girls Club as the Athletic Director for 5 years. He was hired as General Labor and moved to soldering a few days later. He worked there for a month before moving into the office to take over Research & Development. He is always a huge help to the team by filling in as needed to help things run smoothly. When he is not working you can find him playing in basketball leagues year-round or hanging out playing some video games. He also has a love for fishing and camping.
Angelique started working for Radiator Supply House in May of 2005. Starting out when the company was still evolving into the nationwide business it is today. Angelique was tasked with recording all of the days’ shipments and accounting. She made shipping labels and documented manifests to ensure quality and promptness with all of Radiator Supply House’s products. This allowed the shipping department to maintain focus on actual product safety and meeting deadlines. With Radiator Supply House consistently growing, the shipping department expanded to include all duties related to shipping and this allowed Angelique to apply her knowledge to accounting, and dedicate her work schedule to the accounting and secretarial jobs of Radiator Supply House. She has helped Radiator Supply House evolve, and she has grown as well, because of this she is comfortable and confident with her abilities to answer any billing questions. She oversees all of Radiator Supply House’s accounts, and is always willing and ready to help meet customer demands.
Bryant Darby started his career at RSH in the summer of 2011, in the bolt together shop. There he learned the ins and outs of assembling all sorts of radiators. He soldered, put together, fixed, tested, and built the shipping crates for every bolt on radiator the shop produced. After four years of hard work Bryant was asked to give his hand at fabricating the radiator parts themselves in the steel shop. There he quickly showed promise and was then moved into the aluminum shop. His strong math skills and attention to detail, paired with a desire to create the best possible product made him a very strong asset to the team. After training a large portion of incoming employees, and when the opportunity presented itself, Bryant let Will and Ryan know that he had 7 years of product and procedural knowledge that would be of greater value in a more managerial position. Will and Ryan agreed. Now Bryant spends his day making sure the shop runs as smoothly and efficiently as possible while helping the fabricators with any and all questions. He is also the link between the office and shop if they need to know a timeframe for shipping and what his guys need to do their job. Rest assured, Bryant will make sure the job gets done right.
Karee has been one of our Lead Customer Service Representatives since 2017. She comes from the corporate world of banking as well as owning her own business. She adheres to our “old school mom and pop” mentality. We love that she works side by side with the sales team. She does a great job greeting customers at our Global Headquarters, arranging shipping, tracking parts and speaking with customers on the phone. We appreciate her being part of our business and that she always goes above and beyond the needs of our customers.
Adam has been with us since May of 2018 but came to us with a lot of knowledge and experience in his field. Before working with us, he worked grocery retail for 10 years, 5 of those years he was in a management position and 3 of those 5 years he managed his own store. In those 10 years he was able to gain a vast knowledge in Inventory management, developing buyer/vender relationship, along with cost and numbers analysis. When not at work he is a husband, a father of two, a coach for his daughter’s sports teams and a student at the University of Oregon State majoring in Business Administration with an emphasis in accounting.
Guy joined the RSH team in 2020 after retiring from the fire service. He started his career with us as Maintenance Technician with a background from the fire service in building grounds and vehicle maintenance. He initially joined us because he enjoyed the team culture at RSH and being around the people here. Guy has recently taken on a new roll with us as Human Resource Director and is also responsible for coordination of maintenance and safety. He enjoys helping people and has a background in multiple areas of management including 30 years in emergency response, training and safety, including 15 years as a Battalion Chief managing people and emergencies with our local fire district, as well as throughout Oregon, Washington and California as a wildland Strike Team Leader. He believes we should do everything with passion and values honesty and integrity. Guy enjoys archery hunting, fishing and working on project cars.
Nikki has been a Sales Representative with Radiator Supply House since the beginning of 2022- She started off only managing our online forums as well as our website chats. She has now transitioned into standard sales and online forums. With a background in sales Nikki enjoys a challenge, from learning new products and procedures to attempting to sell you products you didn’t know you needed! She grew up in Pacific Northwest but now her, her husband and gaggle of children have settled here in Sweet Home!
Jacob joined the RSH team in May of 2016 after leaving a leadership position in the fast-paced world of manufactured home production. With a background in carpentry, mechanics, and the desire to learn, Jacob started as a fabricator/welder in our steel department. Catching on quickly with welding steel Jacob turned his sights to TIG welding, learning on his free time. Soon enough a position came open in our Aluminum department and Jacob took the spot. Before long he started tackling “ICEBOX” aluminum jobs to further hone his welding and fabrication skills. Eventually earning a 2nd place finish in our SEMA Icebox build off and completing many show builds. As we grew Jacob undertook the development of our newly found Fab Department, with his experience in both production and management he was able to set the groundwork for the department to grow into what it is today. During his time there Jacob learned and took over our 2D drafting and coded jobs for our CNC plasma. After handling more and more day to day responsibilities and crazy company growth it’s only fitting that Jacob ended up again moving up to Production Foreman. Today you can find him focusing on job flow, organization and streamlining. Working with our Production Manager to get you the product you need when you need it.